Refund & Cancellation Policy
Thank you for shopping with Bioherbal®/ BioHerbalRoot.com.
We take pride in offering 100% natural, organic, and customized herbal products and other products prepared carefully for your individual needs.
Order Cancellation
Once an order is confirmed and payment is received, it cannot be cancelled.
Each product is custom-prepared or packed freshly to maintain purity and quality.
Therefore, cancellation requests after payment will not be accepted under any circumstances.
Refund Policy
Due to the personalized and perishable nature of our herbal products, we do not offer refunds or exchanges once the order is processed or shipped.
Refunds are only applicable in case of wrong or damaged item delivery, and must be reported within 24 hours of receiving the product with clear photos.
If eligible, we will provide a replacement or store credit only — no cash refunds.
Quality Assurance
All our products are made with utmost care using high-quality herbal and organic ingredients. We ensure safe packaging and timely dispatch for every order.
Contact Us
If you have any questions regarding your order or quality concerns, please contact our customer care team at:
kabirindogermanherbals@gmail.com 7717497375